Testimonials

We are very proud of the work we do and are pleased that our clients have taken the time to share their positive reviews with us.

Satisfaction guaranteed!

We have been around for a long time because we have the mechanical skills to make your car look and run like new after a collision. When you want the best in service and quality workmanship, bring your vehicle or boat to Westford Collision. We will get you up and running in no time.

Westford Collision
4.8
Based on 53 reviews
Ian Coveny
Ian Coveny
15:19 12 Feb 24
I work in the service industry and, as such, I place a premium on customer experience. From the very first interaction, these folks were fantastic; attentive to detail, responsive and communicative, and easy to work with. While I hope to never need their services again, I'm telling all my friends about Westford Collision. They've definitely earned a customer for life!
Kelly McSweeney
Kelly McSweeney
14:07 05 Jan 24
They fixed 2 ugly dents for less than $200! I got quotes from 2 other body shops for $3,000, but Westford Collision explained a workaround easier/cheaper way to do the repair. As a bonus, their waiting area is clean and comfortable.
Rachel L.
Rachel L.
14:23 16 Oct 23
Super nice lady that handled me. Very professional. I had a formal estimate sent to my email
Anton O'Malley
Anton O'Malley
18:23 04 Oct 23
Had them total out a car that was flooded. Great customer service and great experience with them.
jack mcgann
jack mcgann
20:24 21 Sep 23
Quality of workmanship is paramount. We've had 2 repairs completed at WC, and we are totally satisfied. You're going to pay the same hourly rate wherever you go, so why not go top class.
Vanessa Alvarado
Vanessa Alvarado
18:19 29 Apr 23
Front bumper repair. Excellent service!!!
Widget & Bread
Widget & Bread
19:03 01 Dec 22
Have been using Scott and crew for sometime now to take care of our fleet of 10 vehicles. Every time service has been excellent and the price very, very fair. Highly recommend! If you don't go here, the question is why?
Jim Fabianek
Jim Fabianek
18:21 08 Apr 22
Great work! Not happy with labor cost difference. USAA would not pay more than $42 per hour.
Bill Breslin
Bill Breslin
12:00 08 Apr 22
Such an incredible experience with Westford Collision. As one might expect - the experience of being involved in an auto accident can be frustrating. Selecting a shop, having the car inspected, and communicating with my insurance company - too setting up a car rental, are just a few of the requirements needed to facilitate the repair. Westford Collision was on top of EVERY aspect from start to finish. Every question was answered promptly. The car rental was on time and the working with the insurance company was outstanding... I only have one wish is that Westford Collision would consider renaming their company to Westford Collision Service, as the service they provide is truly top notch....
Jeffrey Ferreira
Jeffrey Ferreira
23:00 07 Apr 22
Westford Collision is a I-CAR certified shop. They are organized the work they perform is by far one of the best in the business.
Bill B.
Bill B.
17:51 07 Apr 22
Such an incredible experience with Westford Collision. As one might expect - the experience of being involved in an auto accident can be frustrating....
Paige
Paige
01:07 28 Sep 21
This place was absolutely amazing. They fix the damage to my car like it never happened. The staff was so amazing and they kept the repair costs down as much as they could. I would definitely go back there again. Also, Scott (one of the employees) give you a really good deal on a rental with the local Hertz office for about $25 a day. Also, Scott was very nice to drive me to the Hertz office using his own personal vehicle. Highly highly recommend.
Annette Cleary
Annette Cleary
20:44 19 Jul 21
Went in for a quote. The whole process was very informative. I felt comfortable with it.
Kate Peterson
Kate Peterson
22:04 18 Jun 21
I was really happy with the whole experience. Their customer service is excellent and the work was done correctly, on time and for the amount quoted.
Bill P.
Bill P.
12:34 13 Mar 21
This is THE place to take your vehicle to in the event of collision damage. They repaired my AUDI A4 to perfection! And the customer service provided by...
Jason Ferreira
Jason Ferreira
17:23 09 Mar 21
Family owned and operated. Shop Local
Jeremy P.
Jeremy P.
07:23 04 Feb 21
BEST AUTOBODY SHOP AROUND! Seriously. These guys (and girl) are fantastic at what they do, and they were awesome in helping me deal with my and the other...
Dhiren B
Dhiren B
15:53 25 Jan 21
Scott and his team deserve an A+ throughout! Excellent work and service.
John Duffett
John Duffett
20:56 19 Nov 20
A-1 in every way. I was very pleased in the way that Scott and his staff treated both my car and me.
Russell Souza
Russell Souza
17:24 13 Aug 20
The crew at WC is top notch. I had a unique request (bringing in a detached pickup bed for paint) and they worked with me to understand exactly what I was looking for. They were able to fit me in the schedule in a reasonable amount of time and were done right when they said they would be.Paint is never cheap, but based on some other quotes they were not trying to rip me off either.The quality of the paint job is impeccable. They went above and beyond. Westford Collision is a secret you want to keep to yourself but it's too good not to share. Would definitely come back for more if I need it.
james gillen
james gillen
20:24 04 Aug 20
It is difficult to add anything that hasn’t already been said about the great service at Westford Collision. Based on these reviews I decided to use WC to repair a mishap to my minivan. First impressions are very important and that is one of the many ways they shine. Unlike most other repair/auto body shops they have a friendly, very clean, nicely furnished reception, waiting and office areas. I was greeted by Kim, a smiling young lady, who seemed to genuinely want to help me, this in contrast to many places these days where the attitude is they are doing you a favor just to talk to you. I explained what I needed and she called in Dave who gave me a very detailed estimate plus offered to arrange to have a rental car and any other things that might be needed.Arrangements were made to drop off the minivan on a Tuesday and pick it up on Wednesday. The van was ready as promised and at the estimated price, it was sitting in front of the shop looking like it just came off the dealers showroom floor- a perfect repair job, I couldn't be more pleased.I would highly recommend that anyone needing auto body work done, consider using Westford Collision. You can't find a more professional, honest, friendly, group of people who offer great customer service and do excellent work. They are proud of their work and it shows.
badri purohit
badri purohit
18:22 20 Jul 20
Due to Thunder lighting, Big pine tree fell down over my garage and damaged the roof also parked new car. I took the car to westford collision and spoke to Scott Varney, He took care and fixed my car like new as it was before. He also discussed with me all the issues very professional way. He delivered the car on time as promised. I will recommend to use Scott's service. He is great.
Matt B
Matt B
14:36 19 Jul 20
Scott and his team here at Westford Collision are top notch. I have dealt with many auto body shops in the past and I can say by far that Westford Collision is by far the best auto body collision center I have been too. The quality of the paint job they did was just like the factory finish. I will be going back to them if I ever have an issue in the future! Thank you Scott and the Westford team for a great service and experience!
Nick B
Nick B
00:34 16 Feb 20
We still own our 2013 Taurus that was fixed in 2014 bu Westford Collision. They did a fabulous job!
Jodi Hawkins
Jodi Hawkins
13:34 20 Jan 20
Super friendly and easy to work with staff! Would recommend! And the truck they fixed looks great!
Jeremy Palaia
Jeremy Palaia
17:57 22 Nov 19
These guys (and gal) are the best! After getting in a fairly bad accident, I went to WC on a recommendation of a friend. They were great. They fixed my car back up to good as new, did it quicker than I expected and cheaper. And Kim at the front desk was a HUGE help in dealing with the insurance company so that I didn't get screwed! Not to mention they are simply just great people. I hated getting in an accident but meeting these guys help alleviate the massive headache. I've gone back for small fixes and detailed since, and I genuinely look forward to going in there and laughing it up with Scott, Kim and Dave. Great company. Better people!
TChev
TChev
16:43 22 Nov 19
With a family of six and all driving, we have had our good share of minor to major accidents over the years. 100% of the time, we have counted on Westford Collision. Scott and the team goes beyond the craftsmanship of always making your car look new. Their customer service virtually eliminates all the aggravation of dealing with the insurance companies, adjusters, car rentals, etc. I would highly recommend them for any type of vehicle and/or repair. Keep up the great work!
Hannah Basnett
Hannah Basnett
15:20 19 Nov 19
I was referred to Westford Collision by my boss. Though body work is never fun, Scott and his team make the process seamless and stress free. I am SO grateful to have found a trusted company that exceeds expectations EVERY time.I've used them for both personal vehicles and company vehicles for both insurance/ out of pocket jobs, and honestly, both ways are just as easy. They take care of the entire process and clearly lay out the steps you need to take (if any).On top of that, their work is beautiful. Each time we get a vehicle back, it looks like it did when it was purchased from the dealership, if not even better. I don't know how they do it, but man, their team is incredibly talented.This is the best crew around. If you care about getting the job done right, with top notch quality - reach out to Westford Collision. They will take care of all your needs.If I could give 10 out of 5 stars, I would.
Katie Janeczek
Katie Janeczek
12:56 12 Mar 19
Service is personable, accurate and efficient. The team at Westford collision is a pleasure to work with!
Bri J
Bri J
19:53 01 Mar 19
I came here to look at a vehicle they were selling. I didn't buy it because they were honest and told me they didn't think it would meet my needs and showed me the problems it had up front. Can't speak to the quality of work they do (seems like the other reviews are good) but I can tell you they are an honest bunch.
Thomas Berkowitz
Thomas Berkowitz
16:36 05 Nov 18
Was referred to this business from another body shop. From start to finish a very pleasant experience. Entire staff was friendly work was done in a timely manner and no surprises on price. Would certainly recommend them to anyone who needs body work done.
Pete Ditmars
Pete Ditmars
15:14 27 Jun 18
We are very happy with the work that the team at Westford Collision did on our car. They've turned a negative experience into a positive one. Our car looks great, better than before the accident. I worked with James who was extremely professional, sorted through all the details with the insurance company, kept me in the loop on progress, and had the work finished when he said it would be. The receptionist was also super nice each time we spoke. I highly recommend them.
Molly Obendorf
Molly Obendorf
17:14 26 Jun 18
Excellent costumer service. Got it done fast and were extremely pleasant to work with. They took care of everything including consultations with my insurance company. Wonderful people who treat you like their neighbor. I highly recommend their services.
Stef S.
Stef S.
13:19 12 May 18
I've had such good experiences I had write a review, even though they already have 5 stars. I have had the unlucky luck of being hit multiple times; each...
Heidi Grimshaw
Heidi Grimshaw
13:58 07 May 18
The service at Westford Collision is unmatched by any other auto body shop I've ever been to. Mr. Varney and his team are honest and hard-working! During and after my visit here, I could really tell that Scott was looking out for me and really cared about his customers in general. I can honestly say I have never had a bad experience with Westford Collision - Scott and his employees really know what they're doing and always do a fantastic job. Flawless repairs and excellent customer service.. would highly recommend!
Joshua Roman
Joshua Roman
11:55 12 Mar 18
Very professional, excellent and fast work
Stefanie Varney
Stefanie Varney
18:50 05 Dec 16
My car was just a month old when someone rear ended me, I had never been in an accident before so this whole process was new to me. A friend of mine told me to try Westford Collision and I am happy I did. Scott and everyone else I spoke to were extremely nice and took the time to help me. The service was quick and timely and they made sure I had a car to drive while mine was being worked on. You can't see any evidence of where the dent use to be and it was much less expensive than I thought. This is a great, honest shop in Westford that truly cares about the quality of workmanship they give you. Highly recommended!
gmmustoe
gmmustoe
09:10 08 Sep 16
Scott and crew do such a great job. We were rear ended in my brand new car. He fixed it to better than new! You would never even know the car was hit. He handled the insurance company and he even delivered my car home to me and returned the rental car! Very happy with the whole experience! Thanks!
Scott Lawrence
Scott Lawrence
22:08 23 Jan 15
Just picked up our car and she looks great. Scott and team made our repairs following a small accident as pleasant of an experience as possible. The car looks like new, and drives like nothing every happened. Plus they handled everything with our insurance company. Five Stars...

It was a pleasure working with Scott  and the entire team at Westford Collision.  The quote which was given to me was more than fair.  The time frame was spot on and the workmanship was perfect. My car looked brand new, no one will ever know I hit my trash barrel !!!!! Thanks again Westford Collision for a job well done.”

-Nancy L.

“Westford Collision did a great job on two different auto body repairs. The owner, Scott, is a straight shooter who you can tell just loves working with cars.”

– Matt C.

“Scott’s work is impeccable. He goes over and above what is expected of him. Scott is professional and trust-worthy. His prices are extremely reasonable and he often completes the job ahead of schedule. He is hard-working, honest and puts people immediately at ease. I highly recommend Westford Collision.”

– Deb B.

Have confidence you are getting the best!

“Whether you have a small repair that you’re going to pay for directly or a larger repair that is going through your insurance company, Scott and the team at Westford Collision will get your vehicle repaired quickly at a competitive price.”

– Peter F.

“First time customer and was so impressed I had to write a few words as honest, hard work is sometimes hard to find.”

– Mike B.

“Trust, integrity, and great service! Work was outstanding. You just know you are in good hands.”

– Chris J.

“Just wanted to tell you that my Kawasaki is running terrific and I am enjoying it–thanks to you. You did a great job making it whole again. So thanks for your expertise and support and workmanship.

You da man!”

– Steve Carlton

Feedback Letter written to Westford Collison